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Alcatraz Experience

Dare to visit Alcatraz Island

The terms and conditions of sale are as follows: Tickets are nominative and must be presented with an identity document when boarding. To ensure the best travel experience, it is recommended that you arrive at least 30 minutes before the ferry departs. The exclusive concessionaire for Alcatraz Island is the Hornblower Group. alcatraz-experience.com is owned and operated by tour operator Battle Born Ecommerce LLC. When you book tickets on alcatraz-experience.com, you ask Battle Born Ecommerce LLC to purchase tickets from the Hornblower Group concessionaire at the regular price for you to travel to Alcatraz Island. The service you purchase on alcatraz-experience.com is booking tickets through the concessionaire Hornblower Group, charged as a commission. These commissions are already added to the price of tickets sold by the Hornblower Group. Please note that you have the option of purchasing Alcatraz Island tickets directly from the concessionaire, The Hornblower Group, without going through our ticket purchasing service at alcatraz-experience.com. You can buy the tickets to Hornblower on this website. Please note that Battle Born Ecommerce LLC is not responsible for providing the ferry transport service. Battle Born Ecommerce LLC sells a ticket purchasing service allowing travelers access to Alcatraz Island. The conditions of use and safety rules on board the ferry are governed by the exclusive concessionaire, the Hornblower Group, and must be observed by all passengers. As a tour operator, it is essential for us to cover our operating expenses. Therefore, we retain a fee of ten dollars ($10) per ticket for cancellations. This retention helps us maintain the quality of our services and ensure an exceptional experience for all our customers. Cancellation must be made at least 72 hours before the scheduled date of your visit. If you fail to comply with this deadline, it will unfortunately not be possible to obtain a refund with the Hornblower Group. We encourage you to consider this condition when planning your visit.

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